Privacy Policy

Effective Date: October 16, 2026
 

At CleanVantage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase our products, or use our digital business resources and services.
 

By using our website or services, you acknowledge the practices described in this Privacy Policy

1. Information We Collect
 

We may collect the following types of information:
 

Personal Information
 

• Name and email address

• Business name and contact information

• Billing and purchase information

• Account registration details

• Information submitted through contact forms or support requests

• Wix account email addresses submitted for website access
   

Automatically Collected Information
 

• IP address

• Browser and device information

• Pages visited and website interactions

• Cookies and similar tracking technologies
   

Information Submitted to Our Tools
 

When using CleanVantage tools, including the AI Business Coach, you may voluntarily submit business-related information, questions, or other content necessary to use those features.
 

2. How We Use Your Information
 

We collect and use information to:

• Process purchases and provide access to CleanVantage

• Deliver digital products, training materials, templates, and resources

• Set up customer accounts and manage platform access

• Arrange access to customizable Wix websites

• Provide customer support and respond to inquiries

• Operate and improve our website and digital tools

• Communicate important updates about purchases, accounts, and services

• Send promotional communications where permitted by law

• Maintain website security and prevent unauthorized activity

• Comply with legal obligations
  
   

3. Payments and Transactions
 

Purchases made through CleanVantage are processed using third-party payment providers.
 

These providers may collect payment information, including credit card details and billing information, to complete transactions securely.
 

CleanVantage does not need to receive full credit card numbers to process purchases through these services.
 

Payment providers handle information according to their own privacy policies and applicable security requirements.
 

4. Third-Party Services
 

CleanVantage uses third-party platforms and tools to operate its website, deliver products, and provide customer services.
 

These may include:

• Wix: Website hosting, customer accounts, forms, and related website functionality.

• Payment Processors: Secure payment processing and transaction management.

• AI Service Providers: Powering AI-assisted business guidance and related features.

• Other Software Providers: Supporting website functionality, customer communication, analytics, and digital product delivery.
   

We may share information with these providers when reasonably necessary to deliver our services.
 

Third-party providers may process information according to their own privacy policies and contractual obligations.
 

5. AI Business Coach
 

CleanVantage offers an AI Business Coach designed to provide business-related guidance and support.
 

When using the AI Business Coach, information submitted through the tool may be processed by third-party AI service providers to generate responses.
 

Users should avoid submitting sensitive personal information, passwords, confidential financial records, or other information that is unnecessary for receiving business guidance.
 

The handling, storage, and retention of AI conversations may depend on the technology provider used to deliver the service.
 

6. Website Access and Wix Accounts
 

Customers who request access to a customizable Wix website may be asked to provide the email address associated with their Wix account.
 

We use this information to arrange website access, communicate setup instructions, and assist with website-related requests.
 

Customers who use Wix are also subject to Wix's applicable terms and privacy practices.
 

7. Cookies and Website Tracking
 

Our website may use cookies and similar technologies to:

• Support essential website functionality

• Maintain customer login sessions

• Remember preferences

• Understand website performance

• Improve the visitor experience

• Support analytics or advertising, where enabled
   

You may be able to manage certain cookies through your browser settings or our website's cookie preferences, where available.
 

Disabling certain cookies may affect website functionality.
 

8. How We Share Information
 

We may share personal information:

• With service providers that help us operate CleanVantage

• With payment processors to complete purchases

• With technology providers necessary to deliver purchased services

• When required by applicable laws, regulations, or legal proceedings

• To protect our rights, customers, or the security of our services

• As part of a legitimate business transfer, acquisition, or restructuring, subject to applicable law
   

Any use or disclosure of personal information for targeted advertising, data sales, or other activities requiring additional disclosures or choices will be addressed in accordance with applicable privacy laws.
 

9. Data Security
 

We take reasonable administrative and technical measures to help protect personal information against unauthorized access, disclosure, alteration, or loss.
 

However, no website, online platform, or electronic storage method can guarantee complete security.
 

We encourage customers to use strong passwords and protect their account credentials.
 

10. Data Retention
 

We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfill contractual obligations, resolve disputes, comply with legal requirements, and support legitimate business operations.
 

Retention periods may vary based on the type of information and the purpose for which it was collected.
 

When information is no longer needed, we take appropriate steps to delete or de-identify it, subject to applicable legal requirements.
 

11. Your Privacy Rights
 

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we maintain about you

• Request corrections to inaccurate information

• Request deletion of certain personal information

• Request information about how your data is collected, used, or shared

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications or data-sharing activities where applicable
   

We will review and respond to privacy requests in accordance with applicable law.
 

To submit a request, please contact us using the information provided below.
 

12. Marketing Communications
 

We may send emails containing product updates, announcements, educational resources, and promotional offers when permitted by applicable law.
 

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or contacting us directly.
 

Unsubscribing from promotional communications will not prevent us from sending necessary account, purchase, or service-related notifications.
 

13. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
 

When updates are made, the effective date at the top of this page will be revised.
 

Material changes may also be communicated through our website or other appropriate methods.

 

14. Contact
 

Questions regarding these Privacy Policy may be sent through the contact information provided on the CleanVantage website.